Every claim in the episode, with the exact words from its source, the link, the page or paragraph, how strong it is and where it comes up in the video.
DoorDash's own filing says its old model topped up its own pay to Dashers when you tipped little or nothing. It calls the result a “misimpression”.
A02, A03 · 11:36
New York's attorney general found that tips subsidised DoorDash's guarantee. On its example, a zero or nine-dollar tip left the Dasher at ten. Also DC (2020, denied) and Illinois (2024, not admitted).
B03, B05, B09, C01, C03 · 11:47
In New York the tip moved after checkout, tips fell by the city's count, and a law moved the button back.
E01, E05, E08, E09, E11 · 11:59
“100 per cent of tips” and “no difference at all” can both be true. The promise that protects a tip is the second sentence.
B07, B11, D06 · 12:09
How much of DoorDash's $102 billion in orders is tips. None of the filings we read says.
A14, A16, A30 · 12:19
On the state's own example, your tip reached the Dasher. The question was always what it sat on top of. Case open.
B05, B16 · 12:27
Evidence: filing date 2026-02-18, accession 0001792789-26-000013, dash-20251231.htm
"we would increase the amount paid to Dashers on a delivery in cases when a consumer left little or no tip"
"it also had the effect of causing some people to be under the misimpression that not all tips were being received by Dashers"
Evidence: the identical sentence (see A03).
Updated 3 Nov 2026: the Q3-2026 10-Q repeats the sentence word for word (Part II, Item 1A) and, like the earlier filings, gives no total for tips. The episode's “this August” stays true.
"we increased the amount we paid to Dashers per order when we changed our pay model in September 2019, but this also caused less consistency in earnings"
"Legal Proceedings related to representations regarding tips paid to Dashers and our former DoorDash Dasher pay model. We dispute any allegations of wrongdoing"
"In 2025, over 9 million people dashed[4], earning a total of over $20 billion."
(no such figure; every "tip"/"gratuit" hit in the 10-K is listed in this table)
"total dollar value of orders completed on our Marketplaces, including taxes, tips[5], and any applicable consumer fees" + fn 5 "Dashers receive 100% of tips."
table "Marketplace GOV … 102,018 … Revenue … 13,717"
"We define Net Revenue Margin as revenue expressed as a percentage of Marketplace GOV." / "Net Revenue Margin was 13.4% in 2025, consistent with 2024."
Working: 13,717 ÷ 102,018 = 13.446% → 13.4% (2024: 10,722 ÷ 80,231 = 13.36% → 13.4%); about $13.45 of revenue per $100 of Marketplace GOV
"All revenue recognized … was related to the Company's core business, which is primarily composed of the Company's Marketplaces and Commerce Platform." / "Marketplace GOV does not include … orders fulfilled through our Commerce Platform."
"reports revenue on a net basis, reflecting amounts collected from consumers, less amounts remitted to merchants and Dashers" / "Dasher payout … including incentives and tips"
"primarily due to improved logistics efficiency, increasing contribution from advertising revenue, and a reduction in credits and refunds"
"which has caused, and may in the future cause, us to increase the fees we charge to consumers" / "regulate the way in which we categorize, disclose, or collect consumer fees"
"the acquisition of Wolt Enterprises Oy on May 31, 2022"
"Such EU-wide legislative reforms may adversely affect our ability to operate our current independent contractor model within the European Economic Area"
"DoorDash agrees to pay $16,750,000" / "all reasonable costs up to $1 million"
"practices that were in place from approximately May 2017 through September 2019"
"DoorDash used consumer tips to subsidize the Guaranteed Amount payment it promised to Dashers."
"paid to the Dasher (a) $1 and (b) any remainder toward the Guaranteed Amount after deducting the consumer's tip"
"If a consumer tipped $6, DoorDash would pay $4 ($1 + $3 remainder). The Dasher was paid $10."
Working: tips 0→3→6→9 move DoorDash's payment 10→7→4→1 (−$3 each step); Dasher's pay 10 throughout
"Thus, for the typical order, the consumer's tip made no difference at all to the Dasher's pay."
"would have expected that the "tip" … would be provided to the Dasher on top of the Guaranteed Amount … But during the Relevant Period, that was not the case."
"DoorDash does not admit the findings made by the OAG or the alleged violations of law in Paragraphs 1-13."
"a message reading "Dashers will always receive 100 percent of the tip.""
"Disclosures about the use of tips were buried in online documents and inaccessible during critical moments in the ordering process."
"alleged that from 2017 until 2019, DoorDash misled consumers to believe that their tips would increase worker pay"
"DoorDash denies all of the District's allegations … Nothing contained in this Consent Judgment is or may be construed to be an admission"
"If approved by a judge, the settlement will resolve allegations…"
Settlement website, "SUMMARY OF IMPORTANT DATES": "November 14, 2024 Consent Decree Entered" / "March 4, 2025 Payments Initiated to Eligible Dashers" / FAQ: "the Effective Date of the Settlement (November 14, 2024)" / Consent Decree ¶16: "“Effective Date” refers to the date on which this Consent Decree is entered by the Court." / Consent Decree ¶27: "the Defendant has not admitted liability for any of the conduct alleged in the Complaint"
Updated 3 Nov 2026, publish-day recheck. Until then this row read "approval unknown" because we had not found a court record. The settlement website is the claims site the attorney general's own release links to; it is run by the administrator the consent decree names (Atticus Administration). The Cook County docket itself (2024 CH 10011) was not opened.
"the allegations settled were related to an old pay model that was retired in 2019. To be clear: Dashers always keep 100% of tips" / "we believe that our practices properly represented how Dashers were paid during this period"
"We began rolling out the new pay model to Dashers in September. As of October 1, all Dashers had been transitioned"
"overall Dasher earnings (including tips) increased from an average of $17.24 per active hour in August to $18.54"
"100% of tips received by DoorDash will go to the Dasher(s) … on top of base pay and promotions. The amount a Dasher earns in base pay and promotions will never vary based on the tip amount." / "$6 in base pay … $5 tip … $11"
"These fees go to DoorDash." / "Small Order Fee: … A fee may be charged if your order subtotal is below a certain amount."
"Depending on your location, you can tip at checkout or after delivery. Dashers receive 100% of customer tips, and tipping is always optional."
"Moving tipping to after checkout in preparation for increased fees" / "we're moving the option to tip in the DoorDash app to after checkout"
"This change comes as a recommendation by the NYC Department of Consumer and Worker Protection"
"apps could choose to reduce consumers' costs through changes to the user interface that discourage or eliminate tipping"
"Beyond productivity, there also exist several other margins for adjustment"
"decreased from $3.66 per delivery to $0.93 per delivery in one week, a decrease of $2.73 (75%)"
"a $554 million decrease in Uber Eats and DoorDash workers' tip earnings since they were implemented"
Working: (3.66 − 0.93) ÷ 3.66 = 74.6% (DCWP rounds to 75%)
"Consumers can tip after delivery - just as DCWP suggested." / "It is true that consumers in New York have decided to tip less than they used to."
"in plain language and in a conspicuous manner before or at the same time such customer places such order"
"an option to pay a gratuity that is at least 10 percent of the purchase price and an additional option that allows such customer to manually enter"
"passed by the Council on July 14, 2025 and returned unsigned by the Mayor on August 12, 2025"
"Plaintiffs' motion for a preliminary injunction is DENIED."
Updated 3 Nov 2026: every quote from this decision (E12–E16, E32) matches the court's own stamped copy word for word (header "Case 1:25-cv-10268-GBD Document 38 Filed 01/23/26", 13 pages, "Dated: JAN 22 2026"). Status: DoorDash and Uber appealed the denial to the Second Circuit (No. 26-158, notice filed 23 Jan 2026). The Second Circuit refused to block the laws while the appeal runs (motion order, 21 Apr 2026), and on 10 Sep 2026 the district court paused the case until the appeal is decided. No appellate decision found as of 3 Nov 2026. PACER itself was not opened.
"Plaintiffs concede that their economic interests were part of the reasoning behind removing the option to tip at checkout following implementation of the MPR."
Updated 3 Nov 2026: confirmed word for word on the court's stamped copy (ECF Document 38; see E12).
"after the MPR passed, Plaintiffs chose to display the tipping prompt after an order is completed"
Updated 3 Nov 2026: confirmed word for word on the court's stamped copy (ECF Document 38; see E12).
"Plaintiffs continue to provide a tipping prompt compliant with the Tipping Laws for orders outside New York City"
Updated 3 Nov 2026: confirmed word for word on the court's stamped copy (ECF Document 38; see E12).
"Plaintiffs raise important constitutional questions. Those questions warrant careful consideration on a full merits record."
Updated 3 Nov 2026: confirmed on the court's stamped copy (p.13). No merits ruling: the case is paused until the Second Circuit decides the appeal (see E12).
"workers' tips nearly doubled from $1.18 per delivery to $2.29 per delivery"
Open Rechecked 3 Nov 2026: the report still does not say which apps the $1.18 and $2.29 cover. Its context suggests an average across the restaurant delivery apps that report to DCWP: the laws cover "restaurant delivery apps like Uber Eats, DoorDash, and Grubhub", and "all statistics cited in this report are based on DCWP's analysis of data from monthly reports that delivery services are required to submit" (our inference, not the report's statement). The episode names no apps for these two figures.
Working: 2.29 ÷ 1.18 = 1.94× (+$1.11)
"currently $22.13 per hour, excluding tips"
"we surveyed 11,945 U.S. adults from Aug. 7 to Aug. 27, 2023"
"A similar share of Americans who have food delivered (76%) report always or often tipping"
"extremely or very easy to know whether (34%) or how much (33%) to tip"
"on improving working conditions in platform work"
"Member States shall bring into force the laws, regulations and administrative provisions necessary to comply with this Directive by 2 December 2026."
"their earnings, including the pricing of individual assignments" (within the definition of 'automated decision-making systems')
No quotation: this row records a search with no hits.
"Our courier partners will receive 100% of the tips they receive." / "The fee you see is the minimum"
Updated Rechecked 3 Nov 2026: the live page is the same version as the one saved on 30 Oct (datePublished 19 May 2026, last content update 4 Sep 2026), with the same text; still no hits for "vary", "varies" or "tip amount".
"Typically, the delivery fee that customers pay does not cover the entire fee the courier charges." / "around 235% of the national minimum wage"
"Marketplace GOV does not include the dollar value of orders, taxes and tips, or fees charged to merchants for orders fulfilled through our Commerce Platform."
"In addition to our Marketplaces, we offer our Commerce Platform, which is a suite of services that help empower merchants to build, operate, and grow their businesses on their own channels. Within our Commerce Platform, we offer white-label delivery fulfillment services ("Drive") as well as services that help merchants establish online ordering, build branded mobile apps…"
"We also generate revenue from membership fees paid by consumers for DashPass, Wolt+, and Deliveroo Plus, and our advertising products, which are recognized as part of our Marketplaces revenue."
the only tip lines near a number are the GOV definition, "including taxes, tips", and its footnote, "Dashers receive 100% of tips."
"Customers were misled into believing their tips would directly benefit Dashers. Instead, DoorDash would keep the tips meant for Dashers and take it out of their guaranteed pay."
"Nov 8, 2024" / "the allegations settled were related to an old pay model that was retired in 2019. To be clear: Dashers always keep 100% of tips from orders on the DoorDash app."
"To vet our own internal analysis and provide public accountability, we opened up our data to an independent third party. The economic research and consulting firm Beacon Economics has now conducted an initial descriptive analysis of the data" / "Beacon determined that the amount that DoorDash pays U.S. Dashers increased by 12.5% on average"
"Since the NYC Department of Consumer and Worker Protection (DCWP) began enforcing the Minimum Pay Rate on December 4, 2023, total pay to workers has increased by $1.2 billion"
"It is also true, per the DCWP's own report, that delivery workers earned $1.2 billion more than they otherwise would have under the city's new minimum pay law."
"For instance, apps could choose to reduce consumers’ costs through changes to the user interface that discourage or eliminate tipping (or, equivalently, consumers could choose to tip less in light of workers’ higher pay, independent of any changes engineered by apps)."
"Tips fell by more than $550 million, even as they held steady on rival platforms that kept their interfaces unchanged." (p.1) / "The average tip at Uber Eats and DoorDash is currently $0.76 per delivery." / "In contrast, the average tip is $2.17 per delivery on Restaurant Delivery Apps that offer a tipping option at checkout." (p.2)
"After DCWP began enforcing the Delivery Worker Minimum Pay Rate in December 2023, Uber Eats and DoorDash designed changes to their platforms" (p.1) / "The design tricks have resulted in a $554 million decrease in Uber Eats and DoorDash workers’ tip earnings since they were implemented." (p.2) / "based on data from July 2023 (the start of the last quarter before DCWP began enforcing the Minimum Pay Rate) through June 2025" (p.3)
"The MPR will increase to $22.13 the first pay period on or after April 1, 2026." / "must now pay workers at least $21.44 an hour (excluding tips) with annual increases, matching the rate for food delivery workers"
"When comparing the four weeks before January 26, 2026 and the four weeks after, workers’ tips nearly doubled from $1.18 per delivery to $2.29 per delivery" (p.1) / "Though average tips per delivery increased from $1.18 to $2.29 as result of the new laws, this is still lower than the average per worker tip of $3.66 from November 2023, just prior to when Uber Eats and DoorDash redesigned their apps to discourage tipping. This is because the new laws do not require the apps to fully revert to their original designs, which they still deploy outside of New York City." (p.2)
Open Rechecked 3 Nov 2026: the report still does not say which apps the $1.18 and $2.29 cover. Its context suggests an average across the restaurant delivery apps that report to DCWP: the laws cover "restaurant delivery apps like Uber Eats, DoorDash, and Grubhub", and "all statistics cited in this report are based on DCWP's analysis of data from monthly reports that delivery services are required to submit" (our inference, not the report's statement). The episode names no apps for these two figures.
"Plaintiffs' Motion seeks to enjoin the effectiveness and implementation of Local Law 107 ("LL 107") and Local Law 108 ("LL 108") of 2025, which add subsections 20-1522(d)(3), (d)(4), and (d)(5) to the City's Administrative Code (collectively, the "Tipping Laws")."
Updated 3 Nov 2026: confirmed word for word on the court's stamped copy (ECF Document 38; see E12).
"Only about a third say it’s extremely or very easy to know whether (34%) or how much (33%) to tip for different types of services."
heading "The fee you see is the minimum", then "Our courier partners will receive 100% of the tips they receive." / list "Things that don't change your fee or task access": "Customer discounts: Promotions are paid by Wolt, not deducted from your fee.", "Customer ratings", "ETA estimates" / page JSON-LD "datePublished": "2026-05-19T07:11:56.414Z". Our search of the saved HTML (text and embedded JSON): 0 hits for "vary", "varies" or "tip amount".
Updated Rechecked 3 Nov 2026: the live page is the same version as the one saved on 30 Oct (datePublished 19 May 2026, last content update 4 Sep 2026), with the same text; still no hits for "vary", "varies" or "tip amount".
Art. 29(1): “Member States shall bring into force the laws, regulations and administrative provisions necessary to comply with this Directive by 2 December 2026.” / Art. 2(1)(i): “…their earnings, including the pricing of individual assignments, their safety and health…” / Whole-word search for tip, tips, tipping, gratuity, gratuities: 0 hits in the directive
30 Oct 2026 · before recording · independent fact checkThese changes were made before the narration was recorded. 3:30: the $102 billion leaves out the orders of the services DoorDash sells merchants for their own websites and apps, not “advertising” as such (A27–A29). 4:26: the tips are “never totalled on its own”, not “missing from every total”, because they sit inside the $102 billion (A14, A15). 4:47: Pew's share is people who find it “extremely or very easy” to know how much to tip (F06). 6:04: Beacon Economics is “an outside economics firm, given DoorDash's data”, tagged company-reported; DoorDash's post doesn't say who commissioned it (D17). 6:36: DoorDash's statement is dated to the day Illinois announced its settlement, 8 Nov 2024 (C07). 7:08 and 12:27: “all of it arrived” and “your tip reached the Dasher” are limited to the state's own example, and the attorney general's opposite framing is on screen (B16). 9:43: “two new city laws” (E32). 10:17: the four-week window and the city's own comparison with $3.66 were added (E31). 10:34: “the law puts it back at checkout”; we don't claim to have seen today's checkout in New York. 11:05: Wolt's own line, “the fee you see is the minimum”, is quoted first, and a question that implied more than the page says was cut (G11). 11:36: “paid Dashers more” became “topped up its own pay to Dashers” (A02). 12:19: “No filing says” became “None of the filings I read says” (A14, A30). On screen: the $22.13 comes from the city's release of 26 Jan 2026 (E30); the $554 million card carries its scope (E29); the 0:00 desk prop and the thumbnail carry the years 2017–19 (B02).
3 Nov 2026 · before publication · publish-day recheck2:17: the Illinois settlement was not left waiting for a judge: the court entered it on 14 Nov 2024 (C04). The narration now says “a judge approved it that same month”, and the receipt and the tally show the entry date and that DoorDash did not admit liability (until then: “Whether it got it, I couldn't confirm” and “proposed”). 9:58: the tag adds that the ruling is on appeal (E12). The court quotes were confirmed on the court's stamped copy (E12), the Q3 10-Q repeats the “misimpression” sentence (A06), and Wolt's page is unchanged (G08, G11).
After publicationNone yet. Corrections will be dated here and listed in the video description.
None on file. DoorDash's public statements that the episode quotes are in the ledger: its help pages (D06, D12, D14), its newsroom posts of 12 Nov 2019, 4 Dec 2023, 8 Nov 2024 and 13 Jan 2026 (D01, D02, D17, E01, E02, C06, C07, E08, E26) and its filings. If DoorDash responds to this episode, the response goes here in full, with its date.